Philippine validating test
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Both the Cebuano and Waray versions of the CSQ-8 had high coefficients of internal-consistency reliability (greater than 0.80).
This study also exemplifies a convenient method for developing versions of the CSQ-8 in more than one language.
These versions of the CSQ-8 can now be used to assess mothers’ satisfaction, so that mothers’ opinions can be taken into account in efforts to improve childbirth-related services, which could increase the proportion of deliveries in medical facilities and thus reduce maternal mortality. Hence, creating a satisfactory environment for childbirth is imperative.
High maternal satisfaction is an important concern in the Philippines.
To achieve Millenium Development Goal 5, the Philippines has committed itself to reducing its maternal mortality ratio (MMR): from 180 to 45 per 100,000 live births by 2015 .
Satisfaction is an important indicator of the quality of care during childbirth.
Previous research found that a good environment at a health facility can increase the number of deliveries at that facility.
In contrast, an unsatisfying childbirth experience could cause postpartum mental disorder.Therefore it is important to measure mothers’ satisfaction with their childbirth experiences.We tested whether the eight-item Client Satisfaction Questionnaire (CSQ-8) provided useful information about satisfaction with childbirth-related care.The government of the Philippines promotes childbirth at health facilities, so we tested the CSQ-8 in the Philippine cities of Ormoc and Palo. We targeted multigravid mothers whose last baby had been delivered at a hospital (without complications) and whose 2nd-to-last baby had been delivered at a hospital or at home (without complications).We developed versions of the CSQ-8 in Cebuano and Waray, which are two of the six major Filipino languages.Reliability tests and validation tests were done with data from 100 Cebuano-speaking mothers and 106 Waray-speaking mothers.